Our Office Team

Office Manager

Aubrae is our dedicated office manager at Premier Cancer Center. She brings a deep commitment to patient care and community support. She graduated from Tarpon High School and has built her career on the values instilled in her by her mother, who raised her to volunteer and support the community.

Aubrae's journey into the medical field began with organizing events for terminally ill children, which led her to work for BayCare Hospital. After several years with BayCare, she was invited to join Premier Cancer Center. Aubrae feels that her profession chose her as much as she chose it, reflecting a natural alignment with her passion for helping others.

To Aubrae, providing excellent patient care means building trust and personalizing each patient's experience. She believes that patients should feel comfortable reaching out with their concerns, knowing they will receive a caring and personal response. This personal touch ensures that patients feel valued and supported throughout their treatment journey.

Battling cancer is a daunting experience filled with fear and uncertainty about the future. Aubrae understands this and strives to be a source of comfort and support for patients. She is dedicated to being there for them from their first day of treatment, offering a listening ear and continuous encouragement. Building connections with patients and providing that steadfast support is what Aubrae finds most fulfilling in her role.

In her spare time, Aubrae enjoys spending quality time with her family. She has been married for 30 years and has three sons. Together, they love going to the beach and playing games. Aubrae also enjoys restoring furniture, reading, and doing puzzles, hobbies that allow her to unwind and bring a touch of creativity and calm to her busy life. Premier Cancer Center is beyond proud and lucky to have Aubrae as its compassionate manager overseeing the team.

Front Reception and Patient Coordinator

Karen, known to the Premier Cancer Center family as 'KJ', is an exceptionally dedicated and skilled patient coordinator and member of our front office team. Karen brings a wealth of compassion and organizational skills to our group. She graduated from Clearwater High School and furthered her education at St. Petersburg College. Karen's interest in health and the human body, combined with her natural talent for organization and clerical tasks, led her to this profession. Her compassion for the sick, elderly, and vulnerable is what drives her and makes her an invaluable asset to our team.

Karen believes that excellent patient care involves treating every patient as if they were a member of her own family, especially those who are fearful, elderly, or alone. She empathizes deeply, imagining how she would want her own parents or grandparents treated. Understanding that anger often masks fear, she goes the extra mile to make a helpful phone call or provide a comforting gesture, like a blanket or a glass of water, to help even the most overwhelmed patients feel welcomed, understood, and cared for.

Karen recognizes the immense challenges patients face when battling cancer. A cancer diagnosis is frightening, and treatments can be mentally, physically, and financially draining. The taxing nature of the treatment process on both patients and their families fuels Karen's commitment to making their experience as positive as possible. Her goal is to offer a supportive and caring environment that alleviates burdens and to help patients every way she can to help lighten the load during their cancer care journey.

In her spare time, Karen enjoys reading, walking, biking, shopping, going to the movies, and dining out. She cherishes spending time with her husband, three daughters, their significant others, and her five grandsons. Karen also loves visiting Minnesota and staying at their condo on a lake, where she finds peace and relaxation.

Front Reception and Patient Coordinator

Tami, our highly dedicated front receptionist and patient coordinator, graduated from Seminole High School and brings a wealth of experience and unparalleled warmth to our team. With a strong background as a bookkeeper and a love for numbers, Tami joined our center 11 years ago after hearing wonderful things from a friend who worked at Premier Cancer Center. She quickly discovered her calling as a patient care advocate, finding immense satisfaction in making patients feel at home and well cared for, especially when they are nervous or scared about their cancer diagnosis.

Providing excellent patient care is a deeply personal mission for Tami, who has had two family members treated at our office. She knows firsthand how important it is for patients to feel like more than just a number on a chart. At Premier Cancer Center, Tami ensures that each patient is known by name, which helps to put their minds at ease and allows them to focus on healing. She believes that the personal connections and genuine care from the doctors and staff alike make a significant difference in the patient experience.

Cancer is a frightening and life-altering diagnosis, and Tami understands the need to create a welcoming and supportive environment. She takes great pride in being part of a team that patients describe as uniquely loving and caring. Outside of work, Tami enjoys spending time with her family and friends, cherishing the simple joy of being with loved ones, especially children and grandchildren, whether they're all engaging in exciting adventurous activities or just enjoying each other's company.

Billing Director

Melissa is our highly talented and dedicated billing director who graduated from Countryside High School. Her commitment to her work and the support she provides to patients are evident in her daily contributions. Melissa chose her profession because of her passion for the medical field and the satisfaction she finds in working behind the scenes to ensure smooth operations for those patients battling cancer on the front lines.

For Melissa, providing excellent patient care is a source of pride. She understands the importance of the administrative work that supports the patient experience and strives to ensure that billing processes are as seamless as possible, recognizing this has a real effect on patients that Premier Cancer Center treats. She strongly believes this dedication helps maintain the high standard of care provided by the entire team and helps to make patients feel less overwhelmed.

Melissa knows that cancer is a daunting diagnosis that brings a lot of anxiety and questions for patients. She finds immense fulfillment in knowing that her work helps to lessen these fears and allows patients to focus on their treatment and recovery rather than on insurance, complex billing elements, or medical paperwork. Being part of a team that provides compassionate and effective care means a great deal to her, and she takes exceptional gratification in contributing to a positive patient experience.

In her spare time, Melissa enjoys being at home with her family, cherishing the simple joys of spending quality time together. The Premier Cancer Center family is beyond lucky to have Melissa and her compassionate, heartfelt approach, coupled with her excellence in complex billing, as its billing director.

Billing Specialist and Patient Coordinator

Beverly, one of Premier Cancer Center's most dedicated billing specialists, graduated from Tarpon Springs High School and holds a degree in accounting. With a strong background in customer service from her 24 years in retail and food services, Beverly transitioned to our team as a patient coordinator. Recognized by the billing department for her exceptional accounting skills, she was chosen to be trained in billing and quickly became a billing specialist. Throughout her career, Beverly takes great satisfaction in her compassionate approach and her ability to communicate professionally with patients about their accounts and goes above and beyond to meet every patient's needs and quickly answer questions and come up with solutions. She takes pride in being available and responsive.

For Beverly, providing excellent patient care means not only delivering results when it comes to insurance, medical billing issues, or patient coordination but also understanding the fear and uncertainty that patients face regarding their treatment and these non-treatment-related elements that surround it. She believes in helping patients navigate the hurdles ahead and offering assistance wherever possible. Her empathetic approach ensures that patients feel supported and cared for during their challenging journey, whether at the front reception, in conversations about billing, or at the treatment machine. Being part of a team that delivers compassionate and effective treatment is deeply meaningful to her, and she is committed to making a positive impact on every patient she encounters.

In her spare time, Beverly enjoys spending time with her spouse and their energetic puppy. She loves swimming and continues to work part-time in customer service, maintaining her connection to a field and people she excelled in serving for many years.